k8x FAQ — Your questions answered here

The minimum withdrawal amount at k8x is ৳800. This limit applies across all methods — bKash, Nagad, Rocket, Upay and bank transfer. Before withdrawing, make sure your account balance is equal to or greater than this amount and that account verification is complete.

No, winnings from a bonus must meet the wagering requirement before they can be withdrawn. For the k8x welcome bonus, the bonus amount must be wagered 10 times. For example: if you receive a ৳2,000 bonus on a ৳1,000 deposit, the total wagering required is ৳20,000. Only after meeting this requirement do the bonus winnings become withdrawable.

Yes, withdrawals at k8x are available 7 days a week, 24 hours a day. Requests can be submitted at night or on Fridays and Saturdays, and are generally processed within 30 minutes to 3 hours. For bank transfers, processing may take a little longer outside business days.

k8x currently offers five withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank are generally supported. The minimum withdrawal across all methods is ৳800.

Withdrawals are normally completed within 3 hours. If it takes longer, first log in to your k8x account and check the withdrawal status. If it shows "processing", wait a little longer. If you think there is a problem, contact k8x 24/7 live chat support directly — help is available in Bengali.

Weekly cashback is calculated from the net loss for that week — meaning total amount lost in bets minus total amount won. For example: if a Silver member's net loss for the week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 in cashback. That is the maximum cashback available at the Silver level.

VIP levels at k8x advance through regular and active play. There is no fixed turnover number — however, the more consistently you play, the sooner the opportunity to move to the next level arises. The k8x VIP team reviews accounts regularly and promotes eligible players.

In addition to cashback, k8x VIP members can receive priority customer service, early access to special promotional offers, and invitations to exclusive events. The higher the level, the greater the benefits. Gold level members enjoy the highest tier of service.

k8x weekly cashback is generally credited to the account balance and can be used to play or withdrawn. There are no additional wagering requirements attached to cashback — meaning it is withdrawable directly. However, the minimum withdrawal requirement of ৳800 still applies.

No, no separate registration is needed for the k8x VIP program. Every active player registered at k8x is automatically part of the VIP program. As you continue playing regularly, your account is automatically evaluated and upgraded to the appropriate level.

Yes, live in-play betting is available at k8x. Odds update after each over or ball during the match, so you can place bets quickly based on how the game is going. This feature is commonly available for Bangladesh Tigers matches, BPL, IPL and other major tournaments.

Yes, at k8x you can combine multiple matches or events into an accumulator (multi bet). This increases the combined odds, but all selections must be correct to win the full bet. For example: if three selections have odds of 1.40, 1.50 and 1.90, the total odds come to 3.99 — meaning a ৳100 bet returns ৳399 if all are correct.

If a match has no result or is abandoned due to rain or any other reason, k8x generally cancels bets on markets such as Match Winner and refunds the full amount. However, if a result is determined by the Duckworth-Lewis method, bets are settled in the normal way.

In handicap betting, the weaker team is given an artificial advantage. For example: if Team B is given a +20 run handicap, 20 runs are added to their actual score when determining the result. The team that leads on the handicap-adjusted score is the winner for betting purposes.

At k8x, bets are generally settled shortly after the match ends and winnings are added to the account balance. Quick settlement is in place for major tournaments such as BPL and IPL. If a bet takes longer to settle, you can let us know via live chat.

k8x may request verification at the time of your first large withdrawal or when transactions exceed a certain amount. In some cases, documents may be requested within a few days of registration. This is a standard process and once completed, you do not need to submit documents again.

For identity verification, a clear photo or scan of your National ID Card (NID), passport or driving licence is generally required. In some cases, a recent utility bill or bank statement may also be requested as proof of address.

If verification is rejected, k8x will usually provide the reason — such as an unclear image or mismatched information. In that case, resubmit clear and complete documents. If the problem persists, contact k8x 24/7 live chat in Bengali for help — the support team will assist you through the entire process.

Yes, all personal information submitted to k8x is protected through SSL encryption. Your NID or passport details are used solely for identity verification and are not shared with third parties. k8x's privacy policy provides full details on data protection.

When clear and correct documents are submitted, k8x generally completes verification quickly. While an exact time cannot be guaranteed, in most cases verification is completed within a few hours to one business day. If it takes longer, you can ask via the support chat.